Napoleon · Service
Napoleon Gas Furnace Replacement
BC Wide replaces old, failed or inefficient gas furnaces across Greater Vancouver, handling removal, venting changes, condensate drainage, gas supply, permits and commissioning, with an honest repair-versus-replacement recommendation first. This page covers Napoleon furnaces specifically.
Replace an aging or failed furnace with the right high-efficiency furnace for your house
Service at a glance
- Provider
- BC Wide Heating & Air Conditioning
- Where
- Greater Vancouver, BC
- Hours
- Monday–Thursday 7 am–10 pmFriday 7:30 am–10 pmSaturday 8 am–6 pmSunday 10 am–5 pm
- Emergency
- Subject to availability
- Phone
- 604-473-9690
Most replacement calls start with a 1990s or 2000s mid-efficiency furnace that has failed, or a 20-year-old condensing furnace with a cracked heat exchanger or repeated control faults. A modern two-stage or modulating furnace at 95% to 98% AFUE cuts gas use compared with an 80% unit, but the bigger day-to-day difference is comfort: longer, quieter low-fire cycles and steadier room temperatures.
Replacement is where venting, condensate and gas-supply issues surface. An 80% furnace vented into a metal B-vent or masonry chimney needs a new sealed plastic vent route; a condensing furnace needs a drain or a condensate pump; a different cabinet width needs plenum and return transitions. The estimator lists these as price drivers so there are no surprises.
Napoleon specifics
Napoleon is one of the furnace brands BC Wide Heating & Air Conditioning lists among the brands it services in Greater Vancouver. This hub is the entry point for Napoleon gas-furnace documentation on this site; series, model and fault-code records are verified from manufacturer literature and added as they are completed, so this page grows over time.
BC Wide lists Napoleon among the brands it works on. Factory-authorized dealer status for Napoleon has not been confirmed and is not claimed here.
What is included
- Repair-versus-replacement recommendation based on the actual fault, age and parts availability
- Removal and disposal of the old furnace
- New furnace, venting, combustion-air intake, condensate drainage and plenum transitions
- Gas connection, permits, inspection requirements and commissioning
What is not included
- Chimney liner work for other appliances that shared the old chimney, unless quoted
- Duct rebuilds or insulation work recommended by the assessment, unless quoted
- Rebates or financing unless a verified program is listed on this site
Permits: Yes for the gas work — a gas permit from Technical Safety BC or, in the six municipalities with their own systems, from the municipality. BC Wide pulls it.
When not to DIY
- Never open the burner compartment or work on gas, combustion or venting components yourself
- Gas piping work requires a Technical Safety BC licensed gas contractor and the applicable permit
- If you smell gas, leave the building and call FortisBC at 1-800-663-9911 or 911 before anything else
How it works
Repair or replace?
If the furnace has failed, a technician confirms the fault and gives you a repair price alongside a replacement range.
Assessment
Heat loss, ducts, venting route, condensate and gas supply are checked so the proposal is complete.
Proposal
Furnace, scope, exclusions, permits and price in writing.
Replacement day
Old furnace out, new furnace in, commissioned with combustion analysis and temperature-rise checks.
Questions people ask
Can I replace my furnace with the same size?
The old size is a poor guide. Older furnaces were commonly oversized and a 95%+ furnace delivers more heat per BTU of input. A heat-loss calculation sets the new size.
Can the new furnace use my old metal chimney?
A condensing furnace cannot vent into a B-vent or masonry chimney. It needs plastic venting to an approved termination. If a water heater shared the chimney, that chimney may need a liner once the furnace leaves it.
Should I add a heat pump at the same time?
Sometimes. A dual-fuel system uses the heat pump in mild weather and the furnace in cold weather. Whether it pays off depends on your house, ducts and electrical service; ask for a consultation rather than assuming.
Who does the work
Technical Safety BC Licensed Gas Contractor
Licence LGA0090068, BC Wide Home Services Ltd
Source, checked 2026-09-07
BC Wide states its work is done by TSBC-licensed gas fitters and Red Seal technicians. Source
Reviews of BC Wide Heating & Air Conditioning are published on Google. This site shows no rating or count until the live figure is copied on a known date, because bcwide.ca currently states two different totals.
On-site furnace service across Greater Vancouver by BC Wide Heating & Air Conditioning
Vancouver, Burnaby, Richmond, Surrey, Coquitlam, North Vancouver, West Vancouver, New Westminster, Delta, Langley, Port Moody, Port Coquitlam, White Rock, Pitt Meadows, Maple Ridge, Tsawwassen, Ladner, Anmore, Belcarra, Lions Bay.
Canada-wide gas furnace information: brand, model and error-code pages are reference material for anyone in Canada. Technicians are dispatched from Burnaby only.
Related
- ServiceGas Furnace InstallationNew furnace installation sized from a heat-loss calculation, not from the old furnace
- ServiceGas Furnace RepairFurnace repair in Greater Vancouver, diagnosed before parts are replaced
- ServiceFurnace ConsultationA consultation before you buy: sizing, staging, efficiency and whether a heat pump belongs in the plan
- GuideHow to choose a gas furnace in BC: staging, AFUE, blowers and sizing explained
See a ballpark range before you talk to anyone
Answer a few questions and get a published CAD range with the assumptions spelled out. No contact details needed to see it.